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Terms of Use

Terms of Use

Safe Haven Support Solutions Ltd
Last Updated: 05/09/2025

1. Introduction

Welcome to the Safe Haven Support Solutions Ltd website (“our site”). By accessing or using our site, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our site.

If you do not agree with these terms, you should not continue to use our site.

2. Who We Are

Safe Haven Support Solutions Ltd provides Ofsted-regulated supported accommodation services for young people aged 16–25. Our registered address is:

81 Tandem Mill Road, Newport, Gwent, NP19 4DP, United Kingdom
Tel: +44 7578 972 033 | Email: info@s-haven.co.uk

3. Use of Our Site

  • You agree to use our site for lawful purposes only.
  • You must not use our site in a way that breaches any applicable local, national, or international law.
  • You must not knowingly introduce viruses, malware, or other harmful material.
  • You must not attempt to gain unauthorised access to our site, servers, or databases.

4. Content on Our Site

  • All content, including text, images, graphics, and documents, is the property of Safe Haven Support Solutions Ltd unless otherwise stated.
  • Content is provided for general information purposes only. It should not be considered as professional advice or a substitute for regulatory guidance.
  • We aim to keep information accurate and up to date but do not guarantee completeness or reliability.

5. External Links

Our site may contain links to third-party websites. These links are provided for convenience only. We have no control over, and accept no responsibility for, the content or practices of external sites.

6. Privacy and Data Protection

Your use of our site is also governed by our Privacy Policy and Cookies Policy, which explain how we collect and use your personal data. By using our site, you consent to such processing.

7. Limitation of Liability

  • We make no warranties or guarantees regarding the availability, accuracy, or reliability of our site.
  • To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of, or reliance on, our site or its content.
  • This does not affect liability which cannot be excluded under UK law, including liability for death or personal injury caused by negligence.

8. Intellectual Property Rights

  • All intellectual property rights in our site and its content are owned by or licensed to Safe Haven Support Solutions Ltd.
  • You may view, download, and print material for personal use only.
  • You must not copy, reproduce, distribute, or use any material for commercial purposes without our prior written consent.

9. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in law, practice, or our services. Updates will be posted on this page with a revised “Last Updated” date.

10. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms of Use, please contact us at:

+44 7578 972 033
info@s-haven.co.uk
Safe Haven Support Solutions Ltd, 81 Tandem Mill Road, Newport, Gwent, NP19 4DP